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Privacy and Cookies Policy
Version 1.0
Updated on October 1, 2025
Introduction
NeQter Labs respects your privacy and is committed to protecting your personal data. This privacy notice explains how we collect, use, and safeguard your personal information when you visit our website, NeQterLabs.com, or when we access personal data through our vendors, partners, and customers.
Important Information and Who We Are
Purpose of This Privacy Notice
This notice explains how NeQter Labs collects and processes your personal data through your use of our website, including data you provide when you submit a form or interact with our marketing materials.
This website is not intended for children, and we do not knowingly collect data relating to children.
Controller
NeQter Labs is the controller responsible for the processing of personal data on NeQterLabs.com.
Contact Details
NeQter Labs, LLC, 163 GAR Highway, Swansea, MA 02777 or via NeQterLabs.com
The Data We Collect About You
We may collect, use, store, and transfer different kinds of personal data about you, including:
Identity Data: Name, job title, company name, company size, city, country.
Contact Data: Email address, phone number.
Technical Data: IP address, browser type/version, time zone, device information.
Profile Data: Preferences, interests, feedback, survey responses.
Usage Data: How you interact with our website and services.
Marketing & Communications Data: Your communication preferences and consent to receive marketing.
We may also collect aggregated data (e.g., statistical or demographic data), which is not considered personal data in law.
How Is Your Personal Data Collected
We collect data through:
Direct interactions: Form submissions, account creation, newsletter subscriptions, feedback, surveys.
Automated technologies: Cookies, server logs, and tracking technologies.
Third parties/public sources: Vendors, partners, and publicly available sources.
Failure to Provide Personal Data
If you do not provide requested personal data, we may be unable to provide certain products or services.
How We Use Your Personal Data
We process your personal data based on:
Performance of a contract or your request
Legitimate business interests
Compliance with legal obligations
Purposes include:
Responding to inquiries and providing services
Administering and protecting our website
Delivering relevant website content and advertisements
Using analytics to improve our services
Marketing and promotional communications (with consent)
Recruitment processes
Customer service and feedback management
Marketing
We may use your data to provide marketing about products or services you request or have shown interest in. You can opt-out anytime by following the unsubscribe link in emails or contacting us.
Information About Our Use of Cookies
We use cookies to enhance your experience. Categories include:
Strictly necessary cookies – essential for website functionality.
Analytical/performance cookies – track user interaction to improve the site.
Functionality cookies – remember preferences and personalize content.
Targeting cookies – deliver relevant ads and track effectiveness.
You can manage cookie preferences through your browser settings.
Disclosures of Your Personal Data
We may share your data with:
Internal third parties: Employees and affiliates for legitimate business purposes.
External third parties: Service providers (e.g., IT, analytics, marketing).
Business transfers: In case of merger, sale, or acquisition.
We require all third parties to process your data securely and lawfully.
International Transfers
Data may be transferred outside your country. We ensure equivalent protection through:
Adequacy decisions for data protection by relevant authorities
Standard contractual clauses approved by authorities
Data Security
We implement measures to prevent unauthorized access, loss, or disclosure of your data. Access is restricted to authorized personnel only.
Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected, including legal and reporting requirements.
Your Legal Rights
You have the right to:
Access, correct, or request deletion of your personal data
Object to processing or restrict processing
Request transfer of your data
Withdraw consent to marketing communications
Contact: [email protected]
Additional Information About Processing Personal Data in the USA
NeQter Labs may process personal data under applicable US laws such as CCPA and HIPAA when acting as a business associate for certain clients.
